The intuitive communication solution for optimal availability.
XPhone Connect
All features at a glance
XPhone offers you state-of-the-art unified communications services.
tailored exactly to your needs.
CTI
XPhone Connect makes telephony easier than ever: whether you want to start, answer, transfer or toggle calls – one click is all it takes.
Softphone
All you need is your PC, a headset and an internet connection to access all UC features – no desk phone required. Work anywhere, stay connected everywhere.
AnyDevice
Whether you’re working from home or on a business trip at a hotel: with AnyDevice you can use all CTI functions with any landline or mobile phone.
Mobile App
The native Mobile App for iOS & Android lets you communicate just as comfortably on the move as in the office – with all contact details always at your fingertips.
TeamDesk
Ensure incoming calls are distributed to your team in the smartest way. The result: maximum efficiency and excellent customer service.
Analytics
Built right into TeamDesk, Analytics provides you with the insights you need to continuously improve availability and service quality.
Contacts
ERP, CRM, Outlook or company directories: with XPhone all your contact data is available via full-text search – mobile too, of course.
Dashboard
With the dashboard, you have all customer data from ERP & CRM at your fingertips for every call. Completely automatically.
Conferences
Plan conferences with a single click in Outlook or Notes. Control everything directly from the XPhone Connect client.
Screen-Sharing
A picture says more than 1,000 words: with Screen-Sharing you can coordinate with colleagues more easily than ever – including call or chat if needed.
Web-Meeting
Share your screen with external contacts in seconds. Guests simply join via their browser – no plugin required.
Business-Chat
Quickly align with your team in group chats – and continue your conversations seamlessly on the Mobile App while on the go.
Presence
Always know who is available: in the client, in Outlook & Notes, or in the Mobile App. Automatic calendar sync keeps presence information accurate at all times.
Presence Sync
Use XPhone and Microsoft Teams in parallel? Thanks to presence synchronisation, XPhone knows when you’re in a Teams meeting and automatically routes your calls.
Team-Panel
Maximum visibility: the Team-Panel shows availability and presence of all colleagues at a glance – so you can connect callers faster and smarter.
Federation
Chat and share presence with external contacts too – for example with your business partner who use Microsoft Teams.
call History
Your complete communication history: calls, conferences, chats, faxes, voicemails. With search & filter functions to find what you need in seconds.
Voicemail
Your voicemail automatically syncs with your calendar and greets callers with the right message at the right time.
Auto Attendant
The automated attendant system greets your customers with tailored studio-quality messages.
Tasks & Agenda
Stay organised: create reminders for new tasks in seconds. With the agenda you always keep track of meetings, tasks and calls.
One Number
Whether from your cell phone or from home: thanks to One Number, your office extension is displayed with every call.
Speech-to-Text
With AI-based voice recording, you can convert your conversations into text with just one click.
