Greater automation, faster processes, higher efficiency: AI can achieve a great deal. And it can save a lot of work, particularly in communication-intensive sectors.
With XPhone, you can harness the full potential of modern AI tools:
either with your existing AI applications or with the integrated AI Studio.
Option 1
Let XPhone AI work for you
XPhone now features its own AI toolkit: the AI Studio.
In this toolkit, you’ll gradually find more and more AI agents that you can connect directly to the XPhone server.
Not only do we not charge you for this, but we’re even giving you a gift.
Namely, 100 minutes of transcription time, which you can use to test the AI Studio to your heart’s content.
We're starting with a transcription agent.
Transcription Agent for Voicemails:
- Thanks to the transcript, you can read voicemails instead of listening to them.
- Ideal in noisy environments or when you need to act quickly.
- The transcript is available in the client and is also sent via email .
- You can copy the text to the clipboard with a single click and use it elsewhere.
Transcription Agent for hotline calls:
- For hotline calls, the transcript is automatically displayed as a dialogue.
- The statements made by the agent and the caller are clearly labeled.
The AI Studio: Your AI Suite, Now and in the Future
We are constantly expanding the AI Studio. Get started today and look forward to the following AI agents.
Transcription
Translation
Summary
Voice
Chat
Option 2
Bring your own AI
Are you already using AI tools? Great. Then you're all set!
To ensure you don't have to set up redundant structures, XPhone includes a standardized interface that allows you to connect your AI system directly to the XPhone Server.
Through this so-called MCP server, every compatible AI platform gains access to the XPhone Connect Web API.
For example, you can integrate voice bots that know exactly what the current workload on your hotlines is or how long employees will still be in meetings.
Compatible with, among others:
- Parloa
- Cognigy
- Susi & James
- Custom agent frameworks
- Custom LLM deployments
Whether you want to add a phone button to your cloud CRM or display XPhone’s presence status in a third-party application: Thanks to the combination of the MCP server and Web API, there are no limits to your creativity!
What is an MCP server?
An MCP server (Model Context Protocol server) is a server that ensures that artificial intelligence (AI) – such as chatbots or copilots – has access to external data and tools.
In this way, the server bridges the gap between AI and applications.
What does "Web API" mean?
A web API (Application Programming Interface) is an interface that allows different programs to communicate with each other over the Internet.
Screen Sharing
Business Chat
Contact Integration
Dashboard
