Ensure optimum availability.
company-wide and fully automated.
Your XPhone voicemail synchronises with your calendar and is activated automatically.
This means that your customers are greeted at all times with professional announcements as soon as an employee is in or out of the office.
Always active when you need it. completely automatically.
Do you want your callers to feel that they are in good hands even when you are not available? With the intelligent voicemail system from XPhone Connect, calls will never go unanswered again. And completely automatically.
Your voicemail is directly linked to your calendar and presence status and is activated automatically as soon as you are in an appointment, for example.
Do you want to offer your callers maximum service? Then inform them directly via voicemail when you are available again. Also completely automatically.
Of course, you can also activate your voicemail manually: in the footer of your Connect client, you can set up call forwarding to the mailbox in seconds.
Are you at your desk but don't have time to take a call? No problem. From the pop-up that signals incoming calls, you can divert the caller directly to your voicemail.
All functions at a glance
- Presence, phone number & time-controlled announcements
- Integrated voicemail player
- Voicemail as e-mail with WAV attachment
- Voicemail via mobile app
- Mailbox LED on the telephone (MWI)
- Professional announcement modules
- Greeting recording via telephone & web recorder
- Greeting upload & download
- Company-wide special announcements
- Automatic activation for all employees
- Voice menu with DTMF control
(remote query, delete, connect to caller, etc.) - Access protection via PIN code
- Direct dial-in through phone number recognition
Listen to voicemails: in the client, via app, in Outlook & Notes
Flexible access to your messages is crucial so that you can react quickly to new voicemails. Thanks to the integrated voicemail player, you can listen to messages directly in the XPhone Connect Client.
Are you on a business trip or on your way to the office? Then listen to your messages conveniently via the Mobile App. In addition to being signaled by your XPhone Connect Client, you can also be informed of new messages via email or SMS. Of course, you can also have the voicemail itself sent to you via email.
Time-controlled
Thanks to automatic synchronisation with your Outlook or Notes calendar, the voicemail system not only knows your vacations, but also public vacations, company vacations and times of day: this means that your callers are always greeted at the right time. The voicemail announcements can be controlled centrally and activated simultaneously on all workstations.
Number-controlled
Do you have an international customer base? Then your voicemails should also be multilingual. XPhone Connect uses the country code to recognise where your caller is calling from – and greets them with the appropriate message. So you are always well positioned internationally.
Professional announcements
A voicemail can also be a business card. Make the most of it. XPhone Connect provides you with studio-quality greeting modules for the most important greeting variants. Depending on their authorisation, employees can record their own greetings via telephone or web recorder or store them via upload. You can also use voice modules from the Auto Attendant.
Individual announcements
With XPhone Connect, your voicemail box is activated automatically – at the right time for the right callers. You decide when and who that is.
For example, you can define that external callers are diverted to voicemail during an appointment. If the same customer calls while you are out of the office, you can set up call forwarding to your colleague instead.
The voicemail can be set up flexibly using various configuration modules: with or without the option to leave a message, forwarding to a representative, including an announcement about the expected return and much more.
Screen Sharing
Business Chat
Contact Integration
Dashboard
