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Geschäftliches Meeting mit vier Personen in moderner Büroumgebung, konzentrierter Austausch.

PRofessional Services

Expert consulting and professional implementation

XPhone doesn't just enable efficient communication – it seamlessly integrates it into your business-critical applications and processes. The better XPhone is integrated and the more closely it is linked to key applications such as your ERP or CRM systems, the greater the benefit.

To support you with this integration, our Professional Services team is at your side – from consulting and planning to installation and configuration, either remotely or on-site.

Tailor-made solutions from a single source

Consulting & Planning

Communication is complex, individual, and business-critical. That’s why thorough planning is the foundation of every successful project.

Our Professional Services team can support you right from the start with needs analyses, on-site workshops, and by preparing all necessary specifications.

We analyse

Business processes
Communication workflows
Communication channels
Applications and services
Databases
Server infrastructure
Network infrastructure

XPhone Installation

Our Professional Service team will advise you on site or remotely.

Of course, you can also commission Professional Service to install an XPhone system directly.

Our services include

Business case development
Process definition
Server and network infrastructure adjustments
Application implementation
Database integration
Testing and fine-tuning

Application Integration

For integrating business applications such as Salesforce or Microsoft Dynamics into XPhone server environments, C4B’s Professional Services offers on-site and remote services.

On behalf of resellers, we can handle everything from consulting and specification to integration – or support you in executing the project.