Whether in the showroom, in the office or on the road: for the dealership Deisenroth & Söhne, perfect availability for customers is key – and it ensures this with XPhone. “For many people, a car is far more than just a means of transport. Our customers therefore place great value on service – and that begins with being easy to reach. A telephony solution must deliver 100%. XPhone does exactly that.” – Alexander Klee, Deisenroth & Söhne

For the Eichbichler dealership, service means more than workshop and sales: it’s about speed, expertise and seamless processes. With XPhone Connect, the dealership optimizes communication and creates digital workflows that make everyday tasks noticeably easier. Employees see all caller information directly in their telephony client and can process requests immediately. The result: service that excites customers – and real efficiency in daily operations.

As one of Germany’s largest Audi sites, Audi Zentrum Ingolstadt offers its customers a comprehensive sales and service experience. With XPhone Connect, the dealership optimizes both internal and external communication: presence management, intelligent call routing and Outlook integration ensure that customer inquiries reach the right contact person quickly.

Bayerische Asphaltmischwerke supplies Bavaria with asphalt for roads, squares and special applications at more than 40 locations – reliably, regionally and sustainably. To ensure optimal coordination of planning, logistics and construction sites, BAM relies on XPhone Connect. The solution consolidates communication and collaboration in real time – for efficient workflows and top-quality service from the mixing plant to the construction site.

Zeppelin Baumaschinen GmbH has been relying on XPhone since 1998, expanding the solution from 25 workplaces to around 2,000 licenses. More than 35 locations benefit from presence and telephony status features that accelerate internal workflows and ensure service quality. As the largest sales and service organization in the construction machinery sector, Zeppelin integrates XPhone seamlessly into groupware and Citrix environments – optimizing communication and processes across the board.

The Sparkassenakademie Bayern is the center of staff development for all Bavarian savings banks – offering courses, seminars, conferences and individual consulting. To ensure reliable networking between lecturers, administrators and consultants, the academy relies on XPhone Connect. The solution consolidates internal communication, presence status and inquiries – enabling seamless processes, instant access to information and optimal support in day-to-day education.

Fraunhofer IFF in Magdeburg develops high-tech solutions for factory operations, production and logistics. In this dynamic environment, the institute relies on XPhone Connect for communication. “In addition to the functionality, what convinces us most is that XPhone integrates seamlessly into our constantly evolving IT landscape,” – Holger Seidel, Head of Logistics and Factory Systems Department, Fraunhofer IFF

Maurer Holding is pursuing a clear goal: to become the best digitized trade company in the region. Part of the digitization strategy is to efficiently network the decentralized structure using a UCC solution and thus fundamentally improve communication. "XPhone has enabled a quantum leap in office communication, as we can handle our processes more homogeneously and centrally," says IT Manager Klaus Vollmer.

7,000 patients in 16 days: the Aicher Ambulanz Union's Oktoberfest ambulance service is the largest of its kind in the world. The team relies on XPhone Connect for emergency communication, deployment coordination and data access. Caller identification, dashboard and mobile app save valuable seconds. "XPhone brings all our data sources together and makes communication location-independent," explains Martin Stumpferl.

The DSN GROUP has been a nationwide specialist for data protection, compliance, information security and AI applications for over 20 years, with over 2,000 customers, academy offerings and several locations in Germany and the Netherlands. XPhone Connect is used for efficient communication, mandate processing and location networking and ensures clear processes and fast service.

AMS supports companies nationwide in the procurement, administration and claims management of their vehicles. For efficient coordination, AMS relies on XPhone functions such as CTI, presence management and business chat. "Every company benefits from XPhone - regardless of its size. The software is so easy to use that no training was necessary," says Jens-Uwe Fischer, Technical Manager at AMS.

In the area of conflict between supply obligations and structural changes, the IT department of Stadtwerke Saarbrücken is concentrating on ensuring accessibility, enabling mobile working and reducing costs. To this end, it relies on XPhone Connect software. "XPhone makes it easy for people because the client is very intuitive to use. Our employees no longer want to do without this software," says Sebastian Guthörl.

With XPhone Connect, Stadtwerke Eschwege benefits from modern UCC functions such as clear caller identification, simple callback with a click and seamless integration into daily work. "This has enabled us to significantly improve both service quality and internal collaboration," says Tobias Degenhardt, authorized signatory at Stadtwerke Eschwege.

Rheinhessische Energie offers employees the option of hybrid working. This is made possible by XPhone features such as hotline management, which can also be operated while on the move or working from home. "A large call center solution would be oversized for us. XPhone's hotline management offers everything we need for the control center and customer center," says Walter Kirsch.

Over 200 employees at Stadtwerke Flensburg use XPhone Connect. "XPhone has given our work a real innovation boost," says Marc-Oliver Beyer. "Thanks to XPhone, we can organize our working day better and much more efficiently. So well, in fact, that XPhone is now part of the basic equipment of every company PC."

"With XPhone, our employees have full transparency about their colleagues' availability at all times - on their PC and smartphone. The automatic synchronization with Microsoft Teams prevents disruptions in meetings, and thanks to integration options in CRM or ERP, for example, the solution opens up a lot more potential," says Benjamin Wagner, IT system administrator at Stadtwerke Schaumburg-Lippe.

Albstadtwerke relies on XPhone Connect to make caller data visible directly during the call. This enables service staff to respond more quickly to requests for electricity, water or heat. This works regardless of location, in the office, at home or on the move. The result: transparent processes and satisfied customers.

With XPhone Connect, Stadtwerke Potsdam is networking its specialist departments and increasing accessibility in customer service. Employees both at normal workstations and on the hotline can see immediately who is calling, can provide information directly and avoid unnecessary callbacks. For targeted communication that saves energy.

Communication in energy companies must meet the highest standards. It must be smooth, secure and reliable, especially in critical situations. In this interview, IT administrator Philip Wilhelm explains how XPhone helps to meet the requirements of a modern energy company.

Whether network operation or tariff consulting: Stadtwerke Lippe-Weser manages its communication centrally with the UCC solution XPhone Connect. Thanks to the call history and presence display, the teams can maintain an overview even at peak times. With the TeamDesk hotline management tool, they can offer a service that is both close to the customer and highly efficient.

The Basellandschaftliche Kantonalbank optimizes its customer communication with XPhone Connect. Around 700 employees benefit from the deep integration into the existing infrastructure: all relevant customer data is immediately available via the central contact search, while the unified journal transparently documents all conversations. This means that inquiries can be processed more quickly and the quality of service in customer care can be sustainably improved.

As a regional cooperative bank with a strong customer focus, Volksbank Euskirchen relies on XPhone Connect to make internal and external communication efficient. Thanks to presence display, seamless Outlook integration and intelligent call control, employees always have an overview. They can answer customer queries quickly and personally and thus provide first-class customer service.

As a specialist insurer for the horticultural sector, Gartenbau-Versicherung offers individual solutions for businesses throughout Europe. With XPhone Connect, the company ensures smooth communication between office staff, field staff and international partners. Intuitive operation, clear call control and deep integration into existing systems help employees to serve their customers even faster and more reliably.

The traditional Flessabank combines personal advice with modern digital services. For daily communication, it relies on XPhone Connect, which bundles all channels in one solution. Thanks to the softphone and one-number concept, employees can still be reached at their usual extension number, even when working from home or on the move. This ensures a fast flow of information, which creates transparency and improves service quality.

As the central educational institution of the Bavarian savings banks, the Sparkassenakademie Bayern organizes numerous seminars, training courses and events every year. With XPhone Connect, the academy optimizes its internal coordination and contact with participants and lecturers. Standardized communication tools, intelligent call forwarding and seamless integration into existing systems ensure efficient processes and reliable availability.

The Bank für Kirche und Diakonie supports church, social and private customers with tailor-made financial solutions. XPhone Connect ensures standardized communication channels: a central address book makes all contacts immediately available, while integrated voicemail and fax functions simplify processes. The result is reliable accessibility that benefits both employees and customers.

The family-run Hotel Kronelamm stands for hospitality, comfort and relaxation in the Black Forest. The hotel uses XPhone Connect with integrated hotline management at reception to ensure that guest inquiries are received reliably at all times. Employees keep track of all calls and callback requests via the unified journal, while the mobile app ensures that the person responsible can also be reached outside the office. Service quality is a top priority - and internal processes run just as smoothly.

As a creative premium caterer, BlauArt relies on the highest quality and customized concepts for events of all sizes. The company relies on XPhone Connect to ensure that organization and service run smoothly at all times. Presence management, intelligent call control and integration into Outlook enable rapid coordination within the team and ensure that customer inquiries are processed reliably and flexibly.

KTM Fahrrad GmbH was looking for a solution for location-independent availability and found it in the UCC software XPhone Connect. The sales department in particular benefits from the mobile app: even when on the move - whether in Brazil, Finland or Taiwan - employees can be reached at their usual extension number. At the same time, all contact data remains stored on the company's own server in compliance with data protection regulations. This makes international collaboration easier and more secure.

The owner-managed food wholesaler Interfood offers a wide range of delicatessen products from all over Europe and supplies customers with premium quality and reliable logistics. With XPhone Connect, the company ensures that purchasing, sales and administration can communicate seamlessly at all times. Presence management, Outlook integration and intelligent call control facilitate daily coordination and ensure fast response times.

hagebau IT is the central IT service provider of the hagebau Group and provides modern solutions for the DIY store and building materials industry. The company relies on XPhone Connect for smooth communication. The mobile app ensures that employees can be reached at any time, even when on the move, while the one-number concept ensures a uniform external presentation. Supplemented by the Unified Journal, teams always have an overview of all conversations and customer contacts.

The family business EDEKA Echle stands for regional quality and personal service. The company uses XPhone Connect to ensure that store management, administration and branch teams work together smoothly. Suppliers, partners and internal contacts can be reached immediately via the central contact search. The softphone and mobile app also ensure that employees can be reached flexibly - whether in the office, in the warehouse or on the move.

The wholesaler for electrical and sanitary products has 30 locations and around 570 employees in northern and western Germany. With XPhone, FAMO unites its heterogeneous telecommunications landscape and at the same time supports modern working models. Softphone functions ensure availability in the home office and on the move, while the integrated TeamDesk hotline management system ensures fast response times in customer service.

Dynapac is known worldwide for its innovative road construction technology. To ensure successful coordination between international locations, the company relies on XPhone Connect. The mobile app ensures that employees can be reached on their office number at all times, even on construction sites, while the unified journal documents all calls transparently. This makes communication mobile, reliable and traceable.

With XPhone Connect, around 500 employees at Landsberg Hospital have access to all contact data via a central address book and benefit from integrated telephony, fax and voicemail. "The noticeable improvement in our communication processes benefits our patients," emphasized the Management Board of Klinikum Landsberg. This makes internal communication more efficient and provides even better support for patient care.

The Vinzenzkrankenhaus Hannover relies on XPhone Connect to make everyday hospital processes more efficient. Around 1,500 employees benefit from a central address book and integrated telephony, which quickly routes inquiries to the right contact person. "Thanks to XPhone, we have been able to significantly simplify our communication processes and improve accessibility throughout the hospital," explains the hospital's IT management.

The pharmaceutical service provider Med-X-Press offers comprehensive services relating to logistics, warehousing and quality management. With XPhone, Med-X-Press optimizes communication between administration, logistics centers and customer service. Presence management and central address management facilitate collaboration across locations and ensure that inquiries are processed quickly and reliably.

Reinbek Hospital relies on XPhone Connect to make communication between administration, medical departments and nursing efficient. Using a central address book and integrated telephony, staff can quickly reach the right contact person, which speeds up internal processes and optimally supports patient care. The solution thus ensures smooth collaboration throughout the hospital.

With XPhone, the Gesundbrunnen Protestant Hospital simplifies everyday hospital processes and ensures accessibility. Around 1,000 employees benefit from central address management and integrated telephony, which quickly routes inquiries to the right people. "Thanks to XPhone, we have been able to sustainably optimize our communication processes and thus noticeably improve patient care," emphasizes the hospital's IT management.

The Aicher Ambulanz Union relies on XPhone Connect for the world's largest ambulance service at the Munich Oktoberfest. Using its own telephone network and caller identification, operations can be precisely controlled and life-saving seconds gained. "With the mobile app, XPhone has met all our requirements for flexible and location-independent communication," explains Martin Stumpferl, Head of the Ambulance Service Department.

With around 8,000 apartments, KSG Hannover is the largest landlord in the region surrounding the state capital. XPhone Connect gives employees in administration and neighborhood offices immediate insight into which colleague is available and can forward inquiries directly. Integration with the calendar and ECM system speeds up processes, protects sensitive data and sustainably improves tenant service.

ALS Immobilienmanagement manages residential and commercial properties with a comprehensive service. With XPhone Connect, the company combines telephony, chat and presence information in one platform. This not only facilitates coordination between property management and field service. The service is also significantly improved, as inquiries from tenants and owners can be answered directly.

The BBU housing company uses XPhone Connect to make internal processes and communication with tenants more efficient. Hotline inquiries can be distributed quickly via TeamDesk, while central address data is available at all times. This increases the speed of response and makes customer service more transparent and reliable.

As Cologne's largest housing company, GAG Immobilien looks after tens of thousands of tenants. With XPhone Connect, the company manages its communication across all locations. Whether administration, service center or trade partner - every inquiry finds the right way directly via central address search and presence comparison. This ensures short distances and satisfied customers.

Justus Grosse Immobilien develops and manages numerous residential and commercial projects in northern Germany. With XPhone Connect, the company connects office, field service and project teams via a common platform. The contact search via different data sources and the one-number concept make collaboration efficient and increase accessibility for customers and partners.

hagebau IT is the central IT service provider of the hagebau Group and ensures that the DIY store and building materials sector works with stable IT services. The company relies on XPhone Connect for internal coordination. With Softphone and AnyDevice, employees can make calls flexibly from any workstation, while the central contact search via various data sources ensures that important information is immediately available. This makes collaboration more efficient and easier across locations.

As a leading IT partner to local authorities in Lower Saxony, KDO (Kommunale Datenverarbeitung Oldenburg) makes administrative processes more modern, efficient and citizen-friendly. With XPhone, the team synchronizes telephony, chat and calendar functions on one platform. The integrated presence display immediately shows who is currently available - whether in the office, home office or in the field. This keeps communication between the administration, data center and citizen services smooth and transparent.

2-Sigma GmbH supports companies as an innovative IT partner with private cloud hosting and comprehensive services. The team relies on XPhone Connect for its own communication. Thanks to the softphone and mobile app, employees can be reached flexibly - in the office, at home or on the move. The unified journal also ensures that all calls and chats can be tracked transparently, making projects more efficient and customer service more personal.

The traditional Munich brewery Augustiner Bräu combines centuries-old craftsmanship with modern organization. With XPhone Connect, the company facilitates communication between administration, production and sales. Central contact search, presence display and softphone ensure that employees can always reach the right contact person - whether in the office, in the brewery or at events. This keeps internal coordination simple and efficient.

With its Exquisa and Miree brands, Karwendel-Werke Huber has been an integral part of the German food world for over 100 years. The family business relies on XPhone Connect for fast and direct coordination: conference calls can be started in seconds, faxes can be sent directly from SAP and all contacts are available in a standardized search. This makes it possible to streamline processes and significantly simplify communication in day-to-day work.

The family business Burgis is known for its fresh dumpling and potato specialties, which are in demand throughout Germany in the catering and retail sectors. Burgis uses XPhone Connect to ensure that production, administration and field service work together smoothly. The central contact search and the unified journal allow employees to maintain an overview at all times, while the softphone and mobile app ensure flexible availability. This keeps communication fast, transparent and reliable.

As a manufacturer of plant-based foods, Berief Food combines innovation with modern communication. With XPhone Connect, employees can organize their telephony flexibly via softphone and mobile app - regardless of location or hardware. In addition, the integrated TeamDesk hotline management system ensures better availability in IT support and transparent resource planning. This makes internal collaboration more efficient and noticeably improves service.

As a traditional family business from Rietberg, Knaup supplies fresh and frozen products for retail and catering - flexibly, quickly and reliably. XPhone Connect makes communication efficient: thanks to the mobile app and softphone, field staff can always be reached at their usual extension number, while the central free text search makes all internal contacts immediately accessible. This keeps processes lean and customer service on target.

Badischer Winzerkeller unites around 4,000 winegrowers and coordinates sales, cellar management and logistics. With XPhone Connect, contacts from Outlook and ERP are brought together in a central search - retailers, restaurants and export partners are immediately at hand. The mobile app and one-number concept keep the field service and event teams reachable on the office number while on the move, while the unified journal makes callbacks transparent. This keeps distances short and service reliable.

As one of the leading parcel service providers in Europe, GLS handles millions of shipments every day - and has been using XPhone Connect for 15 years. Employees can be reached at their office number via softphone and mobile app, even when working from home or on the move. Team panel and hotline management facilitate coordination across locations, while screen sharing and conference functions speed up collaboration. Find out how GLS uses XPhone in the case study.

Tirolia Spedition organizes transports throughout Europe and handles several thousand customer service calls every day. The company has relied on XPhone Connect for many years - and now makes calls exclusively via softphone. This allows around 70 employees to work flexibly in the office or home office, without hardware telephones. All relevant customer data is also visible directly during the call via the XPhone dashboard. This makes service faster, more transparent and more cost-efficient.

As the operator of Germany's largest airport, Fraport AG manages complex processes for millions of passengers and an enormous volume of cargo every day. Since 2017, XPhone Connect has ensured smooth communication: contacts from various sources are available in a central search, callers are recognized immediately and calls can be controlled with a single click via the team panel. Employees benefit from greater convenience, efficiency and flexibility in telephony.

With around 2,500 employees and a network of light rail and regional buses, ÜSTRA ensures mobility in the Hanover region every day. The transport company relies on XPhone Connect for its communication: the mobile app and softphone make it possible to stay connected - whether at the depot, in the field or working from home. The team panel allows employees to keep track of availability and call status in real time. The central contact search bundles addresses in a free text search. This keeps communication in public transport efficient and reliable.

The OK Bergbahnen reliably transport guests to the summits and coordinate numerous teams between the valley station and the mountains. With XPhone Connect, employees bundle their contacts from different sources in a central search, so that service and technical teams can always reach the right contact person. Coordination with partners and suppliers can be implemented quickly via conference functions and screen sharing. At the same time, Outlook integration supports transparent resource planning. As a result, communication runs just as smoothly as the operation of the railroads.

As a specialist in warehousing, transportation and logistics based in Sehnde, Bursped Logistik coordinates smooth processes in northern Germany. XPhone Connect supports operations with customized communication functions: The softphone and mobile app enable flexible scheduling regardless of location, while the dashboard provides a clear overview of call status and team activities. Short communication channels thus ensure reliable efficiency.

The specialist for the transportation of liquid goods manages complex processes by road, rail and sea on a daily basis. With XPhone Connect, employees can make flexible calls via softphone and, thanks to the one-number concept, can always be reached by customers and partners on the familiar office number. All calls can be tracked via the unified journal, while conference and screen-sharing functions speed up coordination across locations. This means that communication remains just as reliable as logistics.

The medium-sized company from Marbach has been offering global logistics solutions since 1959. To ensure that complex transport processes are coordinated efficiently, EgeTrans uses XPhone to merge telephony, chat and presence into a central communication hub. Thanks to the central contact search, the teams have direct access to data from Outlook, ERP and CRM and have all relevant contacts immediately to hand. The unified journal documents every communication transparently so that international transports are coordinated just as reliably as the processes at the head office.

Weets Spedition is a medium-sized logistics service provider from Emden with around 500 employees and several branches in northern Germany. With XPhone Connect, scheduling, administration and drivers are optimally networked. All relevant contacts are immediately available via the central contact search, while the unified journal ensures transparency in all conversations. Supplemented by screen sharing, coordination with customers and partners can be implemented quickly and easily. This keeps logistics moving reliably.

The family-run forwarding company Benzinger is known as a logistics partner for Germany, Europe and the Balearic Islands. XPhone Connect supports efficient communication: the one-number concept keeps field service and scheduling reachable under a single number, while the team panel displays the availability of colleagues in real time. At the same time, integration into ERP systems facilitates the immediate availability of relevant contact data - keeping communication securely connected and flexible.

The City of Bonn is systematically modernizing its administration and creating the basis for the workplace of the future with XPhone Connect. Using softphones and the one-number concept, employees can always be reached at their usual office number. At the same time, hotkey dialing and central contact search make everyday work easier in telephone-intensive areas such as the public order office. This makes processes more efficient, protects data and improves citizen service in the long term.

The Bernkastel-Wittlich district administration relies on modern communication structures with XPhone Connect to ensure the best possible ability to act in the event of a disaster. The softphone and mobile app ensure that all staff can be reached, regardless of where they are working. The Team-Panel shows available contacts at a glance, while TeamDesk flexibly manages hotlines. This makes information flows transparent, processes faster and supports crisis management in the long term.

With XPhone Connect, the city of Unterschleißheim is making its administration modern, flexible and citizen-oriented. Hundreds of employees now make calls via softphone from any location - with the usual extension number displayed for full data security. Hotlines can be organized via TeamDesk regardless of location, so that the citizens' office and janitor services can be reached reliably at all times. This strengthens citizen service and future-proofs the administration.

The Traunstein District Office relies on XPhone Connect to make telephony and collaboration efficient. Employees can always be reached at their extension number via softphone, regardless of their workplace. With presence management, team panel, screen sharing and chat, the administration remains flexible, modern and always close to its citizens. "The advantage is clear: every employee can always be reached at their extension number, regardless of where they work." Peter Frimmel, IT department, Traunstein District Office

The Bavarian State Lottery Administration organizes LOTTO Bayern's gaming operations and ensures smooth processes between the head office, retail outlets and partners. With XPhone Connect, employees bundle their contacts from different systems in a central search so that information is immediately available. The softphone and one-number concept ensure reliable availability - whether in the office, on the road or working from home. This makes communication secure and efficient.

The joint municipality of Sögel bundles the administrative power of eight member municipalities - from the citizens' office to technical services. XPhone Connect gives employees control via softphone and mobile app so that they can be reached at any time via their office number. The central free text search brings all contacts together, while the team panel immediately shows who is currently available. This makes citizen communication efficient and service-oriented.

The Steinfurt district administration relies on XPhone Connect to efficiently organize barrier-free communication across different locations. Presence management and Team-Panel make availability transparent, while Softphone and AnyDevice enable flexible working - in the office, in the home office or on the move. Supplemented by central contact search and screen sharing, fast coordination and a modern communication culture are created that sustainably strengthens citizen service. "Colleagues now exchange information much more quickly, easily and unbureaucratically. We have established a completely new communication culture with XPhone." Nils Steinigeweg, Network and Security Administrator, District of Steinfurt

The city of Deggendorf relies on XPhone Connect to make its administration flexible and service-oriented. Using TeamDesk, employees can work on hotlines and answer calls reliably, regardless of their location. Supplemented by softphones and headsets, availability is guaranteed - both in the office and on the move. Thanks to analytics functions, the administration also gains valuable insights into call volumes and can manage resources in a targeted manner. The best thing is that citizens don't notice whether their contact person is in the office or working from home," explains Thomas Seidl, network administrator at the city of Deggendorf.

The town of Buchs has modernized its communication and created a uniform platform with XPhone. All employees now have access to a central, constantly updated database instead of outdated Excel lists. Presence management and the team panel simplify collaboration, as it is always clear who is available. "Our feedback has been positive without exception. The users find their way around very well - and have quickly recognized the added value that XPhone offers them on a daily basis," says Martin Hutter, Town Clerk of Buchs.

CARBO Kohlensäurewerke supplies natural carbon dioxide to the catering, retail and industrial sectors. With XPhone, the company has significantly improved its accessibility: hotline staff can dial into the TeamDesk hotline management tool from any location and on the move. They can always call their office number via softphone and mobile app. "In terms of accessibility, TeamDesk was a real quantum leap for us. Now we never lose a call again," says Christian Dreeser, Head of IT at CARBO.

KTM Fahrrad was looking for a solution for more flexibility in communication - and opted for XPhone Connect. Thanks to the mobile app, sales employees can be reached worldwide on their usual office number even when they are on the move, while all contact data is stored securely on the company's own server. "Our sales team is constantly on the move. Thanks to the app, colleagues can now also be reached at their office extension in Brazil, Finland or Taiwan," explains IT Manager Helmut Sperl.

The precision machine manufacturer from Rendsburg offers solutions for finest surface finishing worldwide and reacts flexibly to complex requirements. With XPhone Connect, the company strengthens its internal communication through central contact search, the unified journal for transparent traceability as well as softphone and mobile app for mobility across departments. As a result, internal consultation remains just as precise as the finished surfaces.

The traditional Munich brewery Augustiner Bräu stands for quality and consistency - and also relies on modern structures for its communication. With XPhone Connect, administration, sales and production are seamlessly networked. Softphone and mobile app ensure availability, while the team panel creates transparency about the communication status. As a result, internal processes are coordinated smoothly and service quality remains at a high level at all times.

Karwendel-Werke Huber combines tradition and innovative spirit with its Exquisa and Miree brands. The company uses XPhone Connect to make administrative and production processes efficient. Employees have immediate access to all relevant contacts via the central contact search, while conference and screen-sharing functions enable quick coordination between departments. This speeds up workflows and improves the quality of collaboration.

As a leading steel trader in the Swiss tech industry, SCHMOBI closely links SAP and XPhone Connect - a connection that makes all the difference. Thanks to the deep integration, every incoming request can be displayed directly in the dashboard with the customer number in SAP. This saves valuable time and gives employees immediate access to important data. "XPhone offers us an intelligent solution with an intuitive and extremely clear interface," says Head of IT Marco Muggli.

The IT department of Stadtwerke Saarbrücken relies on modern communication structures between its supply mandate and organizational change. XPhone Connect ensures accessibility, mobile working and efficient processes. "XPhone makes it easy for people because the client is very intuitive to use. Our employees no longer want to do without this software," explains Sebastian Guthörl.

Communication is business-critical for energy suppliers: it must be stable, secure and reliable. Stadtwerke Merzig uses XPhone Connect to make processes more efficient and enable secure mobile working. "XPhone is a central tool for us to meet the requirements of a modern energy company," explains IT administrator Philip Wilhelm.

Reliable communication plays a central role in the water industry. Rheinhessische Energie uses the TeamDesk hotline management system from XPhone to ensure optimum availability. The tool supports the control center and customer center flexibly, even when working from home or on the road. "A large call center solution would be oversized for us. XPhone's hotline management offers everything we need," explains Walter Kirsch.