Maintain your infrastructure
and expand it with modern UC functions
Do you want to keep using your existing telephone system and still benefit from modern communication? With XPhone Connect, you can easily extend your infrastructure with powerful unified communications features – such as softphone, presence, mobile app or hotline management.
XPhone Connect builds directly on your existing infrastructure and works seamlessly with all common telephone systems such as Cisco, Avaya, Mitel, Unify or Deutsche Telekom. For you, this means maximum modernisation with minimal effort – especially suitable for public authorities, administrations and organisations with strict infrastructure requirements.
You don't have a telephone system yet – or are looking for a new one? Then discover the possibilities of using XPhone without a telephone system!
Simple connection via SIP, CSTA or TAPI
Thanks to standardised interfaces such as SIP, CSTA and TAPI, XPhone Connect can be seamlessly integrated into almost any existing telephone system. The connection is fast and reliable. You can rely on a future-proof solution that is completely independent of the telephone system manufacturer. Even if you want to say goodbye to the hardware at some point: XPhone also works without a telephone system.
No investment in new hardware necessary
No hardware replacement, no cloud constraints: XPhone is manufacturer-independent and on-premises-capable. This means you can continue to use your existing infrastructure and protect your existing investment. Even if you use different telephone systems from different manufacturers at your locations. This means that you benefit from all the advantages of a powerful and homogeneous communications platform, even with a heterogeneous ICT infrastructure.
Integration with Outlook, Microsoft Teams, ERP & CRM
Your telephony can be connected directly with the central tools of your daily work: calendar entries in Outlook are displayed in XPhone and your call availability is managed accordingly.
With presence synchronisation for Microsoft Teams, no calls come through while you are in an online meeting.
XPhone also integrates deeply into ERP and CRM systems such as SAP, Salesforce or Microsoft Dynamics – enabling automated documentation, caller identification and the perfect link between communication and customer processes.
XPhone can be connected with many other applications as well. Take a look and see for yourself!
Data protection compliant & on-premises
XPhone not only meets the requirements of the GDPR. The solution goes far beyond that: you can operate XPhone completely on-premises or in your own private cloud. This means: no external servers, no external data flows, no dependencies. Your communication data remains in your IT environment at all times and therefore under your control. For maximum data sovereignty and maximum security.
Made in Germany - for more than 25 years
XPhone Connect is a 360° UC software from the developer C4B Com For Business AG, based in Germering near Munich. C4B has been developing professional communication solutions for more than 25 years. The software meets the highest standards of data protection and quality and is developed, tested and supported entirely in Germany. XPhone is used in around 10,000 companies of all sizes and from a wide range of industries.
XPhone is compatible with these telephone systems
Additional information can be found in the XPhone Connect system requirements.
Alcatel-Lucent
Telephone systems from Alcatel-Lucent Enterprise have been part of the C4B portfolio of compatible hardware for years. With the OmniPCX Enterprise and the OmniPCX Office, C4B supports two PBXs that cover the range of requirements of small, medium-sized and large companies. As a member of the Alcatel-Lucent Application Partner Program (AAPP), C4B attaches great importance to ensuring that XPhone solutions can be seamlessly integrated into Alcatel-Lucent environments.
Alcatel-Lucent OmniPCX Enterprise (OXE)
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models & versions |
|
|---|---|
| v9.1 Patch 26 (CSTA) |
|
| v11.1 (XCC) |
|
| Connectivity |
|
|---|---|
| Computer telephony integration (CTI) 1 | CSTA 2, 3 |
| Conferencing | XCC 4 |
| Device-independent telephony (AnyDevice) | XCC 4 |
| Text messages | Web provider 5 |
| Unified Messaging (Fax, Voicemail) | IP Channel |
1 Forwarding during a call is not possible due to the system.
2 As of v9.1 Patch 26
3 "Reject call" function is not available when connected via CSTA.
4 XCC = XPhone Call Controller; as of v11.1
5 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Alcatel-Lucent contact person.
Alcatel-Lucent OmniPCX Office (OXO)
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models & versions |
|
|---|---|
| v8.1 (CSTA) |
|
| v10.0 (XCC) |
|
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA: Phase 1 1 |
| Conferencing | XCC 2 |
| Device-independent telephony (AnyDevice) | XCC 2 |
| Text messages | Web provider 3 |
| Unified Messaging (Fax, Voicemail) | IP Channel |
1 Licensing by Alcatel-Lucent per line
2 XCC = XPhone Call Controller; tested with version 10.0 3
3 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Alcatel-Lucent contact.
Avaya
XPhone is designed from the ground up for seamless integration into Avaya infrastructures, with a particular focus on the Avaya Aura Communication Manager (ACM) and Avaya IP Office platforms. Scalability and high availability are not just priorities for the American telephony manufacturer: in combination with Avaya systems, XPhone solutions form a powerful symbiosis.
Avaya IP Office
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| Avaya IP Office 500 | R 9.1.7 and R 10.0 |
| Avaya IP Office Server Edition | R 9.1.7 and R 10.0 |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | TAPI 1 |
| Conferencing | XCC 2 |
| Device-independent telephony (AnyDevice) | XCC 2, 3 |
| Text messages | Web provider 4 |
| Unified Messaging (Fax, Voicemail) | IP Channel |
1 The CTI control of DECT devices was not checked.
2 XCC = XPhone Call Controller; rejected XCC calls are not signaled to the caller. Clip No Screening is not supported.
3 Automatic authentication for conferences based on the telephone number is not supported.
4 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain the necessary drivers for your telephone system from your Avaya contact.
Avaya Aura Communication Manager (ACM)
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models & versions |
|
|---|---|
| v6.3 (XCC) |
|
| Connectivity |
|
|---|---|
| Computer telephony integration (CTI) 1 | CSTA |
| Conferencing | XCC 2 |
| Device-independent telephony (AnyDevice) | XCC 2 |
| Text messages | Web provider 3 |
| Unified Messaging (Fax, Voicemail) | IP Channel |
1 CTI control of DECT devices is not supported.
2 XCC = XPhone Call Controller; from V6.3
3 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Avaya contact person.
Cisco
As a Cisco Solution Partner, C4B has been a technology partner of the telecommunications giant for many years and supports the Cisco Unified Communications Manager (formerly CallManager).
Cisco Unified Communications Manager (UCM)
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models & versions |
|
|---|---|
| v5 - 11 (CTI) |
|
| v10.5 (XCC) |
|
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | TAPI (Hersteller TSP) |
| Conferencing | XCC 1 |
| Device-independent telephony (AnyDevice) | XCC 1 |
| Text messages | Web provider 2 |
| Unified Messaging (Fax, Voicemail) | IP Channel |
1 XCC = XPhone Call Controller; tested with version 10.5
2 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: sou can obtain all the necessary drivers for your telephone system from your Cisco contact person.
Deutsche Telekom
As a C4B Platinum Partner, Deutsche Telekom has been selling XPhone products for many years: previously under its own Telekom trademarks (Octopus Desk UC and Octopus Desk Express), today under the C4B brand (XPhone Connect). As part of this long-standing collaboration, C4B develops products that are compatible with numerous telecommunications systems in the Telekom portfolio.
Deutsche Telekom DeutschlandLAN Cloud PBX
| Specifications |
|
|---|---|
| Business chat | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Federation | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) 1 | Web service |
| Text messages | Web provider 2 |
| Unified Messaging (Fax, Voicemail) | SIP |
1 Outgoing calls via the XPhone Connect Client are established via a ringback scenario.
2 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Telekom contact person.
Deutsche Telekom Octopus F X
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| OpenScape Business X3 | v1 R3, v2, v3 |
| OpenScape Business X5 | v1 R3, v2, v3 |
| OpenScape Business X8 | v1 R3, v2, v3 |
| OpenScape Business S (Softswitch) | v1 R3, v2, v3 |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA: Phase 3 1 |
| Conferencing | XCC 3 |
| Device-independent telephony (AnyDevice) | XCC 3 |
| Text messages | Web provider 4 |
| Unified Messaging (Fax, Voicemail) | SIP 2 |
1 Exception: Octopus F S (softswitch). Connection via master node
2 No MWI signaling possible with connection via SIP
3 XCC = XPhone Call Controller; tested with version 3.3.0_552
4 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Telekom contact person.
Deutsche Telekom Octopus F900
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| Octopus F900 | v6, v7, v8 |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA |
| Conferencing | XCC 1 |
| Device-independent telephony (AnyDevice) | XCC 1 |
| Text messages | Web provider 2 |
| Unified Messaging (Fax, Voicemail) | SIP |
1 XCC = XPhone Call Controller; getestet mit Version V10R0
2 C4B empfiehlt dringend die Verwendung von http-Providern (z.B. Mesmo), um den vollen Funktionsumfang nutzen zu können.
Hinweis: Alle notwendigen Treiber für Ihre Telefonanlage erhalten Sie von Ihrem Telekom-Ansprechpartner.
Deutsche Telekom Octopus F470 UC & Octopus F670 UC
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| Telekom Octopus F470 UC | ab v3 (SIP) |
| Telekom Octopus F670 UC | ab v3 (SIP) |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA: Phase 3 |
| Conferencing | XCC 4 |
| Device-independent telephony (AnyDevice) | XCC 4 |
| Text messages | Web provider 5 |
| Unified Messaging (Fax, Voicemail) | SIP 1, 2, 3 |
1 No MWI signaling possible when connected via SIP
2 From v.3
3 Exception: Octopus F470. SIP connection not available
4 XCC = XPhone Call Controller; AnyDevice & conference service on request
5 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain the necessary drivers for your telephone system from your Telekom contact person.
Deutsche Telekom Octopus Call Manager (CM)
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen Sharing | ✔ |
| Softphone | ✔ |
| TAPI Server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| Octopus Call Manager |
v5 - 11 (CTI)
|
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | TAPI: Cisco TAPI Server |
| Conferencing | XCC 2 |
| Device-independent telephony (AnyDevice) | XCC 2 |
| Text messages | Web provider 3 |
| Unified Messaging (Fax, Voicemail) | SIP 1 |
1 T.38 Fax: TLS/SRTP is not supported.
2 XCC = XPhone Call Controller; tested with version 10.5
3 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Telekom contact person.
Deutsche Telekom Octopus EP
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| Deutsche Telekom Octopus EP |
v9.1 Patch 26 (CSTA) |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) 1 | CSTA: Phase 2 2, 3 |
| Conferencing | XCC 5 |
| Device-independent telephony (AnyDevice) | XCC 5 |
| Text messages | Web provider 6 |
| Unified Messaging (Fax, Voicemail) | SIP 4 |
1 Forwarding during a call is not possible due to the system.
2 As of v9.1 Patch 26
3 "Reject call" function is not available when connected via CSTA.
4 MWI signaling not possible when connected via SIP
5 XCC = XPhone Call Controller; as of v11.1
6 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Telekom contact person.
Deutsche Telekom Octopus Open
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| Octopus Open 730 |
v8.1 (CSTA)
|
| Octopus Open 830 |
v8.1 (CSTA)
|
| Octopus Open 930 |
v8.1 (CSTA)
|
| Octopus Open 930 XL |
v8.1 (CSTA)
|
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA: Phase 1 1 |
| Conferencing | XCC 3 |
| Device-independent telephony (AnyDevice) | XCC 3 |
| Text messages | Web provider 4 |
| Unified Messaging (Fax, Voicemail) | SIP 2 |
1 Licensing by Alcatel-Lucent per line
2 No MWI signaling possible with connection via SIP
3 XCC = XPhone Call Controller; tested with version 10.0
4 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Telekom contact person.
innovaphone
innovaphone PBX
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| innovaphone PBX | v12R1 |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) 1 | SOAP (Preview)
|
| Conferencing | XCC 2 |
| Device-independent telephony (AnyDevice) | XCC 2 |
| Text messages | Web provider 3 |
| Unified Messaging (Fax, Voicemail) | H.323 |
1 DoNotDisturb is not supported.
2 XCC = XPhone Call Controller
3 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain the necessary drivers for your telephone system from your innovaphone contact person.
Mitel (inkl. ehemalige Unify-Telefonanlagen)
Mitel MiVoice 5000
| Specifications |
|
|---|---|
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Dashboard | ✔ |
| Fax | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Text messages | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Federation | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| MiVoice 5000 | R8.0 SP1 /B600FRA |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA 1 |
| Conferencing | XCC 1 |
| Device-independent telephony (AnyDevice) | XCC 1 |
| Text messages | Web provider 2 |
| Unified Messaging (Fax, Voicemail) | SIP 1 |
1 Functional restrictions possible, see release document
2 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain the necessary drivers for your telephone system from your Mitel contact person.
Mitel MiVoice MX-One
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| Mitel MiVoice MX-One | Release 7 |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA |
| Conferencing | XCC 2 |
| Device-independent telephony (AnyDevice) | XCC 2 |
| Text messages | Web provider 3 |
| Unified Messaging (Fax, Voicemail) | SIP 1 |
1 Mitel firmware 7 or higher required / No MWI signaling possible
2 The XCC connection via SIP is a standard connection. Functional restrictions may occur.
3 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain the necessary drivers for your telephone system from your Mitel contact person.
Mitel MiVoice Office 400
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| MiVoice Office 400 | VR6.1 |
| MiVoice Office 415 | VR6.1 |
| MiVoice Office 430 | VR6.1 |
| MiVoice Office 470 | VR6.1 |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) 1 | CSTA 1, 2 |
| Conferencing | XCC 3, 4 |
| Device-independent telephony (AnyDevice) | XCC 3 |
| Text messages | Web provider 5 |
| Unified Messaging (Fax, Voicemail) | SIP |
1 Twinning and DoNotDisturb are not supported.
2 No display whether an incoming call was forwarded.
3 XCC = XPhone Call Controller; when using an external AnyDevice device, the trunk number is signaled instead of the extension number.
4 XCC conference dialing with AnyDevice not possible
5 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain the necessary drivers for your telephone system from your Mitel contact person.
OpenScape Business
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Teamoverview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| OpenScape Business X1 |
|
| OpenScape Business X3 | v1 R3, v2, v3 |
| OpenScape Business X5 | v1 R3, v2, v3 |
| OpenScape Business X8 | v1 R3, v2, v3 |
| OpenScape Business S (Softswitch) | v1 R3, v2, v3 |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA: Phase 3 1 |
| Conferencing | XCC 3 |
| Device-independent telephony (AnyDevice) | XCC 3 |
| Text messages | Web provider 4 |
| Unified Messaging (Fax, Voicemail) | SIP 2 |
1 Exception: OpenScape Business S (softswitch). Connection via master node
2 No MWI signaling possible with connection via SIP
3 XCC = XPhone Call Controller; tested with version 3.3.0_552
4 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Mitel contact person.
OpenScape Office
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Hotline management (TeamDesk) | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| OpenScape Office MX |
|
| OpenScape Office LX | v3 (SIP) |
| OpenScape Office HX | v3 (SIP) |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA: Phase 3 |
| Conferencing | XCC 4 |
| Device-independent telephony (AnyDevice) | XCC 4 |
| Text messages | Web provider 5 |
| Unified Messaging (Fax, Voicemail) | SIP 1, 2, 3 |
1 No MWI signaling possible when connected via SIP
2 as of v.3
3 Exception: OpenScape Office MX. SIP connection not available
4 XCC = XPhone Call Controller; AnyDevice & conference service on request
5 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Mitel contact person.
OpenScape Voice
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| OpenScape Voice | v8, v9 |
| HiPath 8000 | v3.1 |
|
Connecitivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA: XML 1, 3 |
| Conferencing | XCC 2 |
| Device-independent telephony (AnyDevice) | XCC 2 |
| Text messages | Web provider 4 |
| Unified Messaging (Fax, Voicemail) | SIP |
1 No separate CTI license costs for CSTA XML interface
2 XCC = XPhone Call Controller; tested with version v8 R0.34.8
3 For hosted OpenScape Voice systems, the XPhone servers are installed locally and connected to the remote PBX via IP.
4 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Mitel contact person.
OpenScape Enterprise Express
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| OpenScape Enterprise Express | v8, v9 |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA: XML 1, 3 |
| Conferencing | XCC 2 |
| Device-independent telephony (AnyDevice) | XCC 2 |
| Text messages | Web provider 4 |
| Unified Messaging (Fax, Voicemail) | SIP |
1 No separate CTI license costs for CSTA XML interface
2 XCC = XPhone Call Controller; tested with version v8 R0.34.8
3 For hosted OpenScape Enterprise Express systems the XPhone servers are installed locally and connected via IP to the remote PBX.
4 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Mitel contact person.
OpenScape 4000
| Specifications |
|
|---|---|
| Auto Attendant | ✔ |
| Business chat | ✔ |
| Call evaluation (Analytics) | ✔ |
| Call list (XPhone Journal) | ✔ |
| Computer telephony integration (CTI) | ✔ |
| Conference server | ✔ |
| Contact integration (Directory Services) | ✔ |
| Dashboard | ✔ |
| Device-independent telephony (AnyDevice) | ✔ |
| Fax | ✔ |
| Federation | ✔ |
| Mobile App | ✔ |
| Presence management | ✔ |
| Screen sharing | ✔ |
| Softphone | ✔ |
| TAPI server | ✔ |
| Team overview (Team-Panel) | ✔ |
| Text messages | ✔ |
| Voicemail | ✔ |
| Web-Meeting | ✔ |
| Models | Versions |
|---|---|
| OpenScape 4000 | v6 v7 v8 v10 v11 |
|
Connectivity |
|
|---|---|
| Computer telephony integration (CTI) | CSTA |
| Conferencing | XCC 1 |
| Device-independent telephony (AnyDevice) | XCC 1 |
| Text messages | Web provider 2 |
| Unified Messaging (Fax, Voicemail) | SIP |
1 XCC = XPhone Call Controller; tested with version V10R0
2 C4B strongly recommends the use of http providers (e.g. Mesmo) in order to be able to use the full range of functions.
Note: you can obtain all the necessary drivers for your telephone system from your Unify contact person.
Session Border Controller
XPhone is officially approved for use with the anynode SBC from TE-SYSTEMS.
- anynode SBC from version 4.6.18
However, there are also numerous installations with AudioCodes and with the Oracle SBC.
Are you using a different SBC? We are happy to help you!
Did not Find your pbx?
Advantages of a manufacturer-independent UC solution
- Standardised UC solution in heterogeneous ICT infrastructures: one platform for all locations and systems
- Maximum added value of existing infrastructure without major investments
- Seamless integration thanks to open interfaces: connection to your systems, from Active Directory to Zendesk
- Fast commissioning & low complexity
- Scalable platform that grows flexibly with your requirements and structures
- Investment protection thanks to independence from manufacturer or technology changes